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Bad service, great location - Review by citysearch c | Richmond Hotel

Richmond Hotel

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Bad service, great location 2/3/2004

We stayed for three nights and had to switch rooms twice--could've been three, but we gave up. First one, room hadn't been cleaned. Second one had a wall that shared the bed's headboard with the elevator. Third room's a/c didn't work. Stick with a queen bed--the ""king"" beds are actually two twin beds pushed together. No outlets in the rooms if you want to charge your phone. The hotel staff was useless--except for the guy on the nightshift. Little effort was made to locate clothes we had accidentally left when we switched rooms--it took over an hour to get it from the lost and found. Took 25 minutes to get car from valet. Pros: Close to beach, Great looking lobby Cons: , Poor room amentities more
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