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Huge disappointment! - Review by citysearch c | Omni-Royal Orleans French Qtr

Omni-Royal Orleans French Qtr

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Huge disappointment! 1/20/2004

It was the worst service I've ever had. Check in took about a half hour, we asked 3 times to have the bottled water refilled in the mini bar, the maid didn't even put the empty wine bottle in the trash or dump the water in the ice bucket, we had to ask twice for robes and call once for toilet paper. My traveling partner was embarrassed after bragging about how great the Omni was. Pros: nice location, clean lobby Cons: service, check in, house keeping more
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