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Poor way to run a restaurant! - Review by citysearch c | Upper Deck Grill & Bar

Upper Deck Grill & Bar

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Poor way to run a restaurant! 8/28/2003

I ate at this restaurant last Memorial Day for the last time. Our waiter was courteous and friendly. We placed our burger orders, and I presented a coupon - this is when the unbelievable began: The Upper Deck will not honor their coupons on holidays. I asked the waiter if this policy was worded on the coupon. He examined it, and discovered it was not. He said he would talk to the owner right away. Several minutes later, our waiter returned with a embarrased look on his face: "Okay, this place S****S! The owner won't accept your coupon." To make a long story short, we ate our burgers, which were okay at best, but the entire dining experience was overshadowed by the proprietor's rude and senseless decision. Stay away from this place! Pros: Immediate seating Cons: Poor management, Dirty more
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