AS SOON AS I WALKED IN THE DOOR MY DAY AT ELAN SALON WAS RUINED. IT WAS RUINED BY THE RUDE, IMPOLITE, SNOBBY LADIES WHO STAND AT THE COUNTER. THEY DEGRADE YOU AND TRY AND MAKE YOU FEEL LIKE CRAP. I WAS A CLIENT AT BOTH THE MASS AND RHODE ISLAND SALON AND I DISLIKED BOTH PLACES AND AM VERY SAD TO SAY I WOULD NOT RECOMMEND THIS PLACE TO ANYBODY. IT WAS A DISGRACE THE WAY THESE WOMEN TREATED YOU. ELAINE, SEND THESE WOMEN TO SCHOOL TO LEARN HOW TO GET SOME MANNERS! ALSO, DID YOU NOTICE IN THE USER RATINGS IN MASS ELAN SALON AND DAY SPA THAT ONE OF THE PEOPLE WHO LEFT FEEDBACK, THEIR LAST NAME WAS SHAPIRO...ISNT THAT THE OWNERS LAST NAME??? HMMMMMM.................
AND ALSO IF YOU SCHEDULE AN APPOINTMENT EXPECT TO BE HELD IN THE WAITING ROOM AT LEAST 30 MINUTES!
Pros: FACILITY WAS CLEAN
Cons: NEGATIVE PEOPLE, RUDE RECEPTIONISTS
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