Previously, we dined at Viaggio for special occasions. We had a wonderful experience everytime. Several years ago, we decided to have a luncheon at Viaggio. Upon arrival the day of the luncheon, the restaurant was set aside for a wedding. They said that they couldn't serve us and that there was no reservation. We told them we had made reservations yet they didn't offer to accomodate us. The push over the cliff was the disrespect towards my father by the Host/Manager. He asked, ""We have guests and we have a reservation. What's going to happen to us?"" Host: ""That's not my problem. I have a wedding reception and you're the least of my problems."" After searching the reservation records, they found our reservation and we were seated. No apology was offered, nor was he apologetic for his conduct. We have decided to not return to the restaurant since that time.
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