The service person was not helpful. It took a long time for her to get around to helping customers (there were only two of us). We waited more than 15 minutes for her to assist one of us, I waited over 30 minutes. They did not accet a tax excempt letter to set up an account from the non-profit organization headquarters. The service person was unable to specify the form that would meet their needs. Basically the service person was unresponsive to waiting customers and she did not appear to want our business.
Cons: slow service, poor customer service
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