My teenage sons always ask for Norma's when we come to NYC. We now celebrate b-days there. The wait staff are well known to us and it's a pleasure to see their familiar faces - especially the wonderful ""earth mother"", Kimberly. Just this week, I took a friend there for her b-day and made sure that we were in Kimberly's section. My friend was thrilled with the warm generous service - from everyone - including the host who came over to wish her a Happy B-day and the chocolate strawberries with a birthday candle, that Kimberly delivered . I've never had a disappointing dish there.
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