The wait staff, and bartenders for that matter, could definitely take classes in etiquette, manners, and common courtesy; but the bar food is pretty great--Beats Duffy's or McCann's. I'd avoid the dinners--it's a tap room folks, not the Ritz Carlton.
Stay with the bar food and the beer--and you can't go wrong.
Pros: beer selection, appetizers, atmosphere
Cons: attitude of waitstaff, "entrees"
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