Amazing! The best hotel stay in New England during my family vacation. I had booked various hotels through the Internet and was surprised to find out that non-smoking was not a guarantee. Upon arrival they were completely sold out and were able to get me & my family into a nonsmoking room and happy to assist us. (I wish the other hotels had done the same) I'm not sure what type of training they provide for the employees but this staff gets A+ for conflict resolution and A+ for customer service. They also had the cleanest rooms and a wonderful breakfast. The complimentary transportation was a bonus.
They only way this could have been better is if it was free! (Although I would have been willing to pay more)
Pros: Cleanliness, transportation, staff
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