STP delivered arborist chips and damaged my brand new fence and gate. I was there when the driver hit my fence. The driver acknowledged that he hit my fence. I called the company to report the damage and was advised to get an estimate for repair. The owner, John, showed up today, unannounced,and I showed him the damage caused by his driver. John was belligerent and said "I should have charged $125. for the chips!" He kept saying that the chips were free and what more did I want. His parting words that he had no intention of paying to "replace" my fence = odd since the fence is new as of January 2009. I expect I have a fight on my hands to get STP to pay for the damage caused. I sure hope they have liability insurance!?
more