Had keystone out for a furnace issue on 11-29-2021. Technician jeremy arrived promptly and seemed very knowledgeable. Diagnosed problem quickly. A plugged drain tube which he cleared out. Now the bill. I was charged $95.00 for the service call. I accept that. I was charged $109.00 to clear a drain line. This charge was excessive. He spent more time typing out my bill on his iPad than clearing the drain line. Less than 20 minutes at my house and no parts were needed. this bill was excessive! Hire someone elsel.
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