Our installers Andrew and Eric were very professional and polite. There was an issue where the warehouse sent out the wrong tonage unit and it wasn't discovered until they were ready to fire up the system. Andrew was very professional in discussing the issue with me as well as outlining the steps needed to replace with the correct unit. Greenwood Heating sent the electricians out right away to update the wiring and Andrew and Eric returned the following day to finish the job. When I initially heard the wrong unit was sent I was afraid that we would have to wait while the correct unit was ordered but that was not the case as it was only one additional day for the install.
Upon reviewing the finished product the workmanship looks much better than the installation that my neighbor had performed with a different company. I chose Greenwood based on a recommendation from a friend and I have already recommended them to two friends who need HVAC work performed.
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