Had an oil leak on my 2009 S6, took it in and was charged $1,900 for the "repair" (no loaner available) and an unauthorized 75,000 mile tune up at the same time (even though I only have 60,000 on the car).
The tune up and repair were not performed correctly (bolts missing, oil filter not changed, fluids not filled to specifications, etc.) I called Audi they said because they have over 150 cars coming in a week they cannot schedule my car in for over a month - should tell you something about Audi! I took it to two different Audi certified specialist who stated because of the disrepair the oil essentially went throughout the engine. After two months and $5,000 later (with a great company) I got my car back. Again, it would never have been so bad (per the other shops) if it were not for the missing bolts on the seal, etc.
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