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Worst hotel I've ever stayed in - Review by Guest | Doubletree By Hilton Hotel New Orleans

Doubletree By Hilton Hotel New Orleans

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Worst hotel I've ever stayed in 4/27/2017

DO NOT STAY HERE!! Not family friendly at all. This was the worst stay we have ever had, not only with Hilton but at any hotel we've ever been to. We were told days in advance before checking in that we would have a crib for sure in our room for our baby to sleep. Our other 2 children were already sharing a bed. Of course that was not true when we arrived after a 7 hour trip. They could not have cared less about a crib. It would have been much easier if they had good customer service. They could have went to walmart down the street to buy a $50 pack n play to fix the LIE I was told prior to check in. Had I not been lied to, I could have made different arrangements for our stay. And the manager offered breakfast for ONE morning we were there as if that is supposed to make up for all the other things that went wrong. Breakfast and condescending attitudes fixed nothing. What hotels today dont have mircowaves either? Horrible hotel. Their motto is "Theft by Deception." Stay somewhere else if you have a family or if you don't want to be ripped off. more
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