Technician David Jones w/ARS DFW came out this evening (about 9:45pm) to service my a/c unit. The a/c line was clogged. Although it was late I felt as though I was his first customer for the day. He was very professional and knowledgeable. He diagnosed the problem prior to arriving and resolved the issue immediately upon arriving on site. I am more than pleased with his work and ask that he's your next employee of the month with all accolades that accompany this recognition. Excellent customer service is rare.
Thanks,
Rue
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