Michael & Son Services was great! My air conditioner died during the hottest week of the year. After a series of frustrations with my home warranty, I decided to simply find a service company myself. At 3pm, Michael & Son Services was able to schedule me for first thing the next morning. The customer service representative was polite and helpful. The service tech call the following morning to find out if he could come out earlier (yes please! it was 88 degrees in the house at 7 am with a forecast high of 99 degrees). The service tech (Wayne) was prompt, polite, and had the system running within 45 minutes of arrival. He answered all my questions.
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