We refinanced our auto loan with UCCU, and they gave us a fantastic rate (2.6%) and made the process super easy. We were able to sign all of our docs electronically, so we didn't have to waste a bunch of time driving back and forth to the office. We ended up buying a second car that same month, and used the same loan officer and it was even easier the second time around. Fantastic customer service and an easy loan process.
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