I know My Plumber has gone through personnel change, I know but both Bill H / JDS are very pleasant customer service oriented person's, especially being on the weekend. It shows very much that they both have pride in their work with their demeanor and total willingness to make sure all your questions are answered and that you are provided with the information required with a SMILE. A very pleasant experience. I, myself, have been in customer service for 20 years, these two are total gems for the company!!!
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