I had 2 new Tranne 16xi outdoor replacement units installed and a coil replaced in a 3rd existing indoor unit. Unfortunately, the 2 new HVAC units were the wrong ones and Bobby quickly resolved the issue and drove to the warehouse and arrived back with the correct units. He still finished the job in the timeframe (9am to 5pm) he estimated and everything is working as they should. Bobby also answered a "ton" of questions by me while he was working so that I could educate myself on how the overall system works (4 separate zones). Bobby's customer service skills were excellent, extremely knowledgeable and readily expanded on his explanations based on my constant questioning. He has a great sense of humor also. An extremely satisfied customer during the installation process. I highly recommend Bobbie for any HAVC service.
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