I went to the NARI Home Improvement show in Cleveland this last weekend and got window information from all the window companies that were there, except one, the Thermal King factory rep.
I needed "exact" information on his windows since I had done hours and hours worth of research and had some insight about questions to ask. Whether he felt intimidated by my questions or didn't have suitable answers he ended up just telling me that we had nothing more to talk about and to move on.
I'll guarantee that the Thermal King Company lost an opportunity to get a $20,000+ contract because of this individual.
more