HORRENDOUS experience. HORRENDOUS customer service…if you can call it that.
Mr. Johnson filed our taxes for 2014. Due to the lack of information he provided on our Marketplace Insurance, we received letter after letter from the IRS. I tried relentlessly to reach out to him via phone calls and email to no avail. I finally received a letter from the IRS letting me know they never received my individual tax return (my husband and I filed jointly)…so I tried calling and emailing yet again. I even had my mother call. Not one single word back. I have never dealt with anyone so unprofessional in my life. Not only did he not handle our taxes correctly for 2014, he left us without proper guidance for 2015. I have since found an amazing CPA and have moved on and have yet to hear a word from this man, and I know I never will. Absolutely atrocious way to run a business. 0 stars.
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