Tom K. did an outstanding job, finding where our pipes in the basement were frozen. It appeared to be in the permanent water heater. It took Tom little time to find and remedy the problem. He provided solid advice to assure this was not going to happen again. Then he looked at the kitchen faucet, which appeared beyond repair. He advised the best and most cost effective solution, which we followed up on. We ordered a new faucet, which arrived today and immediately requested Tom K to come back to install the faucet.
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