Due to my water heater failing to light I contacted Ben Franklin. Since it was a water heater issue they gave me the first available opening. Victor and Jason arrived at my house before I did. After a thorough inspection of my heater Victor explained due to the age of my water heater (13 years) a better option would be to install a new heater. He also described how several changes would have to be made to the plumbing due to current codes. In less than 3 hours I had a new heater and hot water. No doubt Victor knows his craft. Jason was always helping Victor to make sure the job was completed quickly.
Five stars for Victor and Jason.
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