Chris, along with his helper Rob, cleaned my furnace and after examining it found cracks in the heat exchanger.  I realized my life could have been at stake with potential carbon monoxide poisoning.  They were very courteous and thoroughly and explained my options.  After deciding to purchase a new one, the installers, Andy and Brad, went above and beyond the call of duty in installing my furnace.  They found a big birds nest in my dryer line and cleaned it out.  I was so grateful and am now enjoying my new furnace.  Thanks guys for a wonderful job!
                        
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