Our heat pump was no cooling at all and Guy Smith's John Shaffer came out to work on it. He was very courteous and personable. He looked it over and explained it needed a start capacitor before he did any work. After I gave my approval he replaced the capacitor and checked the unit for freon which it needed and again asked for my approval before doing the work. He then did a PM on the 2nd heat pump and it was also down on freon and he again (you got it) asked for approval then added the freon. He also did the Dominion Power energy audit and replaced 9 bulbs with free ones. Great Service! Great Job! I highly recommend Guy Smith. Derek Fick
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