Called for some electrical services on Monday and was given a Wednesday appointment at 12-2, was called in morning and told that electrician's first job was taking longer than expected and that he couldn't make it that day, was rescheduled for Thursday 2-4 pm. After 3 pm Thursday there was still no call or no show. I finally called them and was told again that job ahead of me was running long so again was rescheduled. Nothing available until Sat but was told I would be first appointment in the morning so that I could get done so was scheduled for 10 am-noon. Was told they would waive the trip charge and give me a $50 credit so was somewhat appeased. So again Saturday morning comes and again by 11:15 no call, no show. Again I call them and after being on hold for a while was told that the service guy was in an accident and couldn't come until 5 pm that day. After telling the women from Plumbline that this was the fourth time that I had been rescheduled she did apologize but it sounded like she was almost laughing as she said it . So again 5 pm comes and goes and guess what nobody here from Plumbline and no call. Once again I call and was told that they couldn't get a hold of the electrician and would call me back. After 20 minutes of waiting they finally did call back and said that he was still stuck on the job ahead of me and that maybe he could be there by 7 pm (I thought he was in an accident). I finally saw the light and realized that my relativity small job was continually being pushed back so that they could do the bigger money jobs and cancelled the service and will not call them again.
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