The lady at the front desk was extremely rude to me when I showed up for an appointment that needed to be canceled. I understand that things happen and wires get crossed, but the lack of professionalism at the front desk was remarkable. They supposedly called and left messages that I never received because they were calling a wrong number. Again, I could have been understanding, but the fact that she never apologized, used a extremely rude tone, and rolled her eyes caused me to never return. I would have given the a lower rating, but I really liked the dentist and his assistant and thought they find a great job.
more