Jon K was extremely professional and polite in his demeanor. He kept me informed on what he was doing inside and out. He let me know when he was going to turn on the heat to test function. He informed me that I had until 2006 on my warrantee and explained that I could sign up for a program when the original warrantee ran out. he was always on the move doing something,... no wasted time . Before he started and after he was finished : he was enjoyable to talk with. I Will ask for Jon K for my next service.
Lawrence McCauley
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