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Poor customer service - Review by Guest | Eye Site of Pasco

Eye Site of Pasco

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Poor customer service 6/29/2012

Dr. Knauf is an excellent surgeon and I highly recommend him. That being said, I cannot recommend Eye Site of Pasco for eye exams, glasses or contacts. I did not have a good experience. I was over charged and had major hassles trying to get a refund. I also requested an itemized bill several times, which I never received, and have finally given up on ever receiving. I was extremely unhappy with their service and will never use them again. If you are determined to use them, I highly recommend you ask their prices beforehand as they are very vague on this topic, and never even apologized for overcharging me. Unless you are having eye surgery, I would suggest you go elsewhere. more
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