It was great to have Christie meet with me at the dealership. I have had poor experiences with service staff at other LHM dealerships- where on two separate service calls I wasn't believed about the clutch slipping and yet when my husband brought the car in they said it indeed needed to be replaced. Having a female as a contact gives women a contact where they feel they will be listened to, not talked down to, and not taken for a ride because they don't know cars as well a majority of the time.
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