Bad: My appointment was scheduled with the Highlands Ranch office. My appointment cancelled 3 seperate times and wasn't told about the cancellation until the END of the 2 hour window each time. I am extremely unsatisfied with this company and hope that this isn't how things are run on a daily basis.. Improvements: If you need to cancel an appointment, don't wait until the end of the window to do so. This happened to me 3 times in 3 days..
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