I've been seeing Tiffany for gel nails for a year now, after a former co-worker recommended her. Though I used to work in the downtown area, I no longer do; the salon is now way out of my way. But continuing with Tiffany has proven well worth the few-miles' drive. It didn't take me long to realize that it was okay--in fact Tiffany preferred it--to insist that she do my nails exactly as I want them, in terms of length, shape, color. (It's so nice not to be condescended to and put down for my persnickitiness!) She is not only highly professional and an expert at her craft, she's very comfortable to be with and has an easy and relaxed warmth. (I would want no less from someone who holds my hands for an hour at a time, but it sure is great not to be taken for granted.) I also like that there are no chemical fumes in this nail salon. (Apparently, all Aveda salons are this way, but it's been an improved experience for me.) I've also had Tiffany do two spa pedicures, which were a wonderful indulgence--the ultimate in relaxation, aesthetics and attention to detail. Oh, and I've had a massage as well--heavenly! I have found Suzanne (the Irish receptionist), as well as the other receptionists, staff, and even the owner, to be welcoming and professional as well. When I call in to make a schedule change, I'm always treated with total understanding and accommodation, rather than as a "PITA." L'Essence isn't the only salon I use (I have my hair done elsewhere--longstanding relationship with my hairdresser--and the same is true of my skincare/facials), but my experience with the salon has always been very positive, and I'm sorry I haven't written a review sooner. (Human nature usually dictates that we sound off about situations or services we DON'T like; we're not as inclined to cheer when a service has been satisfactory or exemplary.) I enjoy going to this historic house, where I'm always welcomed and pampered, and I would highly recommend Tiffany.
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