Customer Service is a huge part of my life, working at Southwest Airlines. And, I can t imagine how you juggle the communication from all 5 phases. I think you do an excellent job taking care of residents and I hope the next time I have the opportunity to call, I will be raving about how much I love my new apartment and confirming that my new a/c unit is fantastic. You are the ideal middle I hope that the other teams take advantage of your expertise in improving the resident s person between a resident and the service/experience, whether it is positive or negative. experience and learning how important communication is.Again, thank you so much for always listening to my unique situations. Have a great week!
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