I told T J Burke that I needed three items fixed. He noted items and had them checked. Each item: heat shield, knocking in steering column, and fuel system serviced, were all repaired in a timely manner to my satisfaction. Mr. Burke told me approximately how much time the repair would take, and offered a loaned car for me to wait at home, until the repair was completed.
The repair was done to my complete satisfaction, and the waiting time was not a problem because I waited at home until the repair was finished.
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