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Customers are not King. - Review by Guest | Instant Imprints of Redmond

Instant Imprints of Redmond

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Customers are not King. 8/14/2010

Instant Imprints should hire knowledgeable help, or at best give them training in how to deal with the public. Four times I attempted to do business with them and only once did they meet my expectation for courtesy, knowledge, price and turnaround time. Some of there major problems are: • Un-knowledgeable help. • They always say they are to busy and will call you back. • They never call you back when they say. • They act as if they are kings when the actual true king is the customer. • They are arrogant, rude and inconsiderate. I truly believe this company will be another failure very soon if they don’t change there attitudes and start listening to the customer needs. more
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