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Bad Billing Office and Receptionist - Review by Guest | Lakewood Pediatrics

Lakewood Pediatrics

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Bad Billing Office and Receptionist 4/20/2010

After 11 years of taking my son to Lakewood Pediatrics, I received a letter saying they would no longer see my son- who has been their patient since he was 1 year-old. During a visit last month I asked the receptionist if we had any outstanding balance on our account. They said no. Apparently, a miscommunication from the back office to the front: I owed $16.76. I called the billing/office manager to clear it up. She informed me that after 11 years of seeing my son the $16 and their policy was more important. Is this the kind of place you want to take your children? Not me. more
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