I went there looking for a Subaru Forester and everything seemed good at first. They actually offered to sell for less than the level I'd told them plus other incentives to try to get me to buy right then. I told them I wasn't going to do anything that visit, but would be back the next day with my own financing. I actually left a good faith deposit. The next day I show up with money in hand and I'm told that the service they advertise having done on all of their Subarus wasn't done, and that it has a head gasket leak. They offered to keep it for a few more days to fix it, and I told them I'd think about it and call them the next day, and I asked for my deposit back. At the same time I asked if a similar model they had was the same story and the salesman told me he'd look into it and let me know when I called the next day. I called the next day to say I was no longer interested in the one with issues, but wanted more info on the similar model. The same salesman told me he still didn't have the information but asked for my number so that he could call me back, which he never did. I should have been suspicious the instant I looked at the car and saw it didn't have a window sticker, which I'm pretty sure is required by state and federal law.
Long story short: Unprofessional.
more