You all have done such a great job for me, not just in getting great results on the tickets, but on communicating so well and so responsively.
I'd like to especially thank you because my expectation of a contact on the web is to never hear a human voice. You, however, were in touch with me very quickly and totally responsive and reassuring about how you could help me. That would be the point at which your firm would lose the prospective client if you did not handle him well. Your responsiveness and knowledge was so good and so reassuring that I didn't even bother checking with another firm. Thanks for a great job, and for continued responsiveness from Stacie and Ms. Duckwall as well. I got a call from her very shortly after I requested it. Also, I think your fees are quite reasonable for such excellent service.
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