I have been several times and would not recommend you get anything monogrammed there unless it doesn't matter when you get it back. On two separate occassions I had things monogrammed and told them an exact date I needed it back and even told them why; a baby shower, and luggage to take on a trip out of the country. On both occassions the items were not ready and they didn't even call me to tell it would be delayed. The owner was rude and not apoligetic at all. I would not recommend this store.
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