I recently visited the emergency room in tears with incapacitating back pain. The attending physician refused to examine me or investigate the cause of the pain. He took no x-rays, performed no tests and ignored my request for examination and treatment. He told me to take Motrin (which was contrary to the advice of my obgyn). He refused to confirm whether I was pregnant, even though I asked that he do so before recommending medication. His lack of empathy and professionalism was astonishing. Although Overlook is the closest hospital to my home, I and my family will never seek treatment there again and will avoid any doctors associated with Overlook.
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