First of all, the pool is in a desperate need of a renovation. Secondly, the majority of the swim instructors are teenagers who don't interact well with children - they lack the enthusiasm and the encouragement needed when dealing with them. One of the instructors even seemed uncomfortable dealing with children. My child went from LOVING being in the water to being totally petrified after participating in classes here. When I spoke with Cathy Gundlach the program director to voice my concerns, the only response I was afforded was, "You can complain all you want, you're not getting a refund." (I never once asked for my money back; I only wanted her aware of how her classes were being conducted). Save yourself the grief and money and go elsewhere.
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