I went once for a bad pre-conception visit to this office to see Dr. Otto. 1) I waited over an hour to get in although I had an appointment. 2) The receptionist was rude when I asked how much longer I had to wait. 3) Everytime I've called the hold times are rediculous and the people who answer the phone are rude. 3) Dr. Otto was impersonal and barely took any history (even though I have PCOS and thyroid issues) from me, her only words were get on a pre-natal vitamin... end of story. They just seem too busy!
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