top 10

Zimbrick Hyundai West

Claim
marker

320 W Beltline Hwy
Madison, WI 53713

marker
(608) 709-2265
Incorrect info? Correct your listing
Reviews
( 20 )
( 0 )
( 1 )
( 0 )
( 3 )

Best

Everyone I had contact with was nice, efficient, and got my car service completed as promised.

Worst

Went to have a basic oil change done and some luggage crossbars installed. Experienced high wind noise on the way home. The crossbars had been installed backwards. The instruction...

Service 11/6/2015

Everyone I had contact with was nice, efficient, and got my car service completed as promised. more

Waiting for Actual Repairs 10/28/2015

I went in to get my right side mirror fixed. They charged me for the part and told me they would not be able to tell me when they could install it, so I could not make a future appointment. Maybe in the future I will get an appointment and this will actually be fixed but at the moment I was charged for the part and nothing is fixed. more

Great service 10/18/2015

I am always very pleased with the prompt and thorough service I receive at Zimbrick Hyundai in Madison! more

I was at the wrong Dealership @ they took care of me 9/24/2015

As above, I was at the wrong place @ they were friendly, took care of me in less than an hour. No place like it. For sure # 5 star!!!!!!!!!!!!!!! more

clean,fast 9/23/2015

diagnosis was correct and repair was done timely more

Great Service 9/10/2015

Rob is very helpful. more

Delivered on time 9/4/2015

Everyone's time is valuable. I appreciate a business that understands this. My car was ready even before the promised time. more

Like the car, not the service results. 8/31/2015

Went to have a basic oil change done and some luggage crossbars installed. Experienced high wind noise on the way home. The crossbars had been installed backwards. The instructions were as plain as day. The only reason I had the dealer install them was that they said they would be under warranty if they installed them. I love the car and the sales side was fine, just not the service. more

Friendly Service 8/17/2015

Jeff Winchell and all the people at Zimbrick Hyundai are the greatest! Service is always thorough and efficient! more

Honesty, professional, courteous 8/14/2015

Given honest reccomendation more

Check-in guys friendly, entry bays clean, airy. 7/29/2015

Check in experience pleasant from drive in to completion of work. Restrooms clean. Generous to have complimentary snacks and water. Fair price for work completed! more

Lack of integrity 7/24/2015

A few weeks ago I had work done on my 2009 Sonata. After I got home I noticed they had put aftermarket windshield wipers on the car. When I took my Santa Fe in for an oil change last week I asked why Hyundai wipers were not put on. I was told they sometimes use aftermarket parts on older cars to keep the price down for the customer. I was not told this when I had the car in and the price I was charged was for Hyundai wipers. I was given a pair of Hyundai wipers to put on 1. If I wanted to put the parts on myself I would buy the parts at Walmart for half the price. 2. If they used aftermarket wipers how do I know if the door switch they replaced isn't also an aftermarket part. I have no trust in Zimbrick anymore and will not be do business with them again. more

Excellent customer service 7/22/2015

I have been taking my car to Zimbrick Hyundai over the last two years for every oil change and routine maintenance check up. Every time I have worked with professional and courtesy people! more

excellent service 7/14/2015

they get you in, do what needs to be done and your always happy.no pressure no extra charges great service. more

Great Service 7/7/2015

This dealership did a really stellar job fixing a fan (which was under warranty). They lent me a vehicle for the duration of repair, gave me an extra day with it when I was not able to make closing time like it was no trouble, and operated on a short time table as I was going on a road trip. They also put on some whiper blades as a courtesy and washed the car. They were also asked to rotate the tires (service which was overdue), but evaluated the tires and said that it wasnt necessary and did not do that service nor charge me. Obviously, you would probably never expect such an honest act from an independent service shop. Overall, I was really impressed. more

Great place 7/3/2015

Everyone at Zimbrick Hyundai West treats us like family. They explain what needs to be done right away or if a repair can wait. The prices are fair for the parts but the labor charges are in line with any repair shop. more

None Better !!! 6/22/2015

Rob Capener is the absolute "best" at providing us the service we have come to expect and if he is unavailable another team member can provide perfect Backup. more

Friendly salesman 6/9/2015

It's always a pleasant experience when your salesman remembers your name after 2 yrs. and has a pleasant conversation with you. more

Oil change 6/9/2015

Very happy with the service and the people. Everyone is cordial and nice. more

Great service 6/9/2015

Wonderful customer service! more
< Previous 1 2 Next >
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021
Owner Message
  • New Car Dealers,Used Car Dealers,Auto Repair & Service,Automobile Parts & Supplies

Additional information
  • Hours: Mon 8:30am-8pm, Thu 8:30am-8pm, Tue-Wed 8:30am-6pm, Fri 8:30am-6pm, Sat 8:30am-4pm
  • Payments: Master Card, Discover, Visa
badge