Yellow Cab

THE WORST SERVICE EVER RECIEVED!!!! These people do not care about you as a customer but do care about taking your money. The are so expensive and the rudest people ever met. They charged me $40 for a stinking 10 min ride to my destination and when I complained about this to the manager Bill George, he did not do anything and did not even give me my money back. He did not even care to listen to what I have to say and thinks that there was nothing wrong. Yellow cab is the worst transportation company ever. I also tried to talk to the lady named Nancy, I think she's the general manager or something and same thing, did not care about what you have to say. Both Bill George and Nancy said if I don't like their service then use town cars or other companies. They never even cared to say sorry. Not only are these people so expensive but they are so late when you call them. I never ever complained about anyone or any company in my life but this is the first. I am very angry an displeased about their services. I heard that town cars are vey cheap and have excellent services and I will use them next time. more

Worst cab service ever I booked a cab on line recieved a phone call 2 mins later that they were on there way would be here in about 20 mins waited an hour no cab called dispatch put on hold and was told that they got back logged and to give them 20 more mins if no one showed up to call back when called back they said that driver cancelled and that they would send another one out waited another 20 mins still no cab called dispatch again talked to supervisor she informed me that they were sending a cab out. The next driver called and said he would not come out here for a short trip and cancelled on me when I talked to dispatch again she said it would be another hour before anyone could get here would not recommend this company to my worst enemy.WORST COMPANY EVER!!! DO NOT USE THEM!!!!!!!! more

I really wish I could give them 0 stars. I recently took a cab from Westport to Overland Park. The cab driver said the fare was $35 and some change. I only had $24 in cash so I gave him my card to pay. He said he's sorry but their card system is down and that he can only accept cash. (I've heard this on MANY occasions from cab drivers because they prefer to get paid in cash rather than card.) After arguing with him for several minutes he said he could accept card but he'd have to do it ""the old fashioned"" way. I paid him the $24 in cash and then I put $20 on my card. I checked my online banking today and that @$$hole charged my credit card for $20 three times! So my $35 cab ride ended up costing me $84!!! Do not trust them! They are super shady and will rip you off! more

Check with the KCMO Regulated Industries Division. Clark Express does not have its cars or vehicles authorized to serve as taxicabs in the city. It's drivers are not background checked and its cars not safety approved. There is no insurance filing. BEWARE this is not a legit company! more

Today I took yellow cab to go 2 miles away (had a back issue so had no choice), the driver took me on a long trip which cost me 10 bucks and on top of it he was RACIST! more

Non-English speaking foreigners who don't know where anything is in Kansas City...They will ask you how to get there...so not only do you have to pay for the ride but you also have to work it because they don't know where anything is in Kansas City, MO.......and then the audacity, if you have the nerve to complain, they have the nerve to tell you that you should feel lucky they picked up the ride, because they can get other fares and don't have to pick you up....I've placed so many complaints on them and the managers or supervisors are as useless as these foreign cab drivers...Let me tell you something Mufasa or whatever your name is...if you don't like your job, then quit...I pay your salary so don't bite the hand that feeds you - CLOSE OUR BORDERS EVERYWHERE! more

Don't ever use this cab, they will rip you off. Don't ever drive by this cab, they will find a way to strike your vehicle, not pay for it, and rip you off. Their tactics are to wait outside of busy bars and areas, they do not follow the driving laws, and then provide crap service. Underpay them if possible. NEVER give a tip. But really, just avoid giving them any money if possible. Also, they are not truly insured. They handle everything ""in house."" Therefore, if you die or get hurt in their cab, you will have to pay for it yourself the rest of your life because they would consider it your fault for choosing their crappy cab service in the first place. more

Picked up a cab going from the river market to the crossroads district. He went right through P&L District taking 15 mins to go 3 miles racking up our bill vs hoping on the hwy real quick. I then dropped my keys in the cab. My fault. I understand that. But we immediately called dispatch. Because we hopped in a cab vs reserving one, they couldn't track it down. We knew he had a blue hat on, flower in front seat and was driving south on baltimore. We could still see his tail lights while on the phone we the dispatcher and they couldn't find him. more

I was recently getting a cab ride home from the P&L District this past weekend and I was offended by a Cab Driver who called an African-American pedestrian a very derogatory remark. Weak Sauce, Yellow Cab... more