Wilson Air Conditioning

So happy we hired Wilson, they are definitely the best heating company in dallas, and I should know I've been burned before lol!! Real nice service guys, arrived on time, no mess when they left. Couldnt be happier! more

We had a wonderful experience with Wilson, they did a furnace tune up on our heater and its running like brand new. Couldn't be happier!!! more

Great service always! They helped me in the heat of the moment when my A/C system went down last week. They fixed my air the same day. Highly recommend them for any air conditioning needs you may have. more

Wilson SVC installed our new furnace and central air in our home. They did a clean job and were very friendly. They also helped us to pick the best system for our house for energy efficiency and rebates. I would recommend Wilson SVC to anyone. more

I used Wilson's for years and had no issues with them until last summer. I called for an appointment for one of my A/C units and was sold a maintenance package over the phone for $249 which included 2 visits as well as 20% off any work and/or materials. I decided to take this offer because that particular A/C unit was old and probably needed work, if not replacing. When the very young technician arrived, he appeared to be visibly nervous (his hands kept shaking like this was his first house call or something). He went outside to check the amount of coolant and promptly burned his hand; I could hear the gas escaping. Inside he took the A/C unit apart, showed me the rust on the coils and suggested I get the entire unit replaced, adding it would cost too much money to try and track down the coolant leak. He quoted me $5000 (to replace a 13 SEER, 3 ton a/c & heating unit) When I mentioned the 20% off, he told me they didn't offer that and it wasn't possible to check with the woman who sold me this package because they had four, yes four women handling calls. Excuse me? Turns out this very expensive maintance package for $249 is for 2 visits (worth $89 each) and 20% off filters and plumbing.. not A/C or heat, duh? This week, I finally had another company come out to look at this unit again (I have 2 central A/C's with heat in my house). The first thing they noticed and showed me was a pipe which hadn't been reconnected after the unit was put back together. Fortunately we had a mild winter and I ran the heat only a few times, but there was carbon monoxide venting into the interior of my house all fall and winter! Not only did Wilson's send over someone completely inexperienced, they sold me an expensive maintenance package which didn't discount the actual work I needed done. The worst part is I am still required to have them come out to my house once a year, otherwise they won't honor the warranty on my other heating unit which they installed. The technician told me the warranty is void if I let someone else touch that unit. It sucks being forced to use them for another few years, but two good things have come out of this. I was put in touch with a new company by my hairdresser. They are installing a 16 SEER, 3 ton heat & air unit for only $4200 and after speaking with them, I am feeling a lot more confident... and I went out and purchased a carbon monoxide monitor for my bedroom. more

I just moved in to a new house and I wanted to have my heater checked before I turn it on. I called Wilson because my neighbors use them and I have seen their store front on Garland Rd. They told me that something was wrong with my furance and it was emitting corbon monoxide. I could fix it, but it would cost around $3000 or I could buy a new furnance for $4000-$5800. They offered 12 months of interest free financing. The next day I called three other AC/Heater companies, Bostec, Avery and Miller Service. They all told me my furnace was 10 years old and that it was in good condition. No sales pitch. I will never recommend them. I will tell all to stay away!!!! more

Called them in desperation and they wanted to charge us $4500! He had a payment plan prepared with interest rate prepared and all!!! No thanks! Found multiple plumbers that were charging a quarter of that price! more

Very professional installation crew. Everything delivered as promised and on time. Team was the best I have ever seen. Congratulations! more

Called over the weekend and spoke with Cynthia about about getting a repair man out asap. Within 3 hours unit was up and running and my daughters b-day party was way cooler than 87 degrees when we called thanks to Tech Shawn and Jimmy. more

I had gotten several estimates from well established heating and air conditioning companies in the DFW area and Wilson's was by far the best. Great office staff, wonderful technicians and top notch installation. Service after installation is what sets Wilson's apart from other contractors. Every time we have had a question or an issue with our new system, they were fast, polite, on time, and answered all our questions and needs. If you are looking to replace or service your A/C system this is the company you want. more

I was impressed with the knowledge that the technicians had and how quickly the unit was installed. more

Friendly, good information provided, great customer service more

Love our new system and got a better deal than I expected. Everyone involved with my purchase was very polite and courteous. The installers were very polite and knowledgeable and performed the job quickly but very professionally. I will recommend Wilson to any how ask about my system or to others who are looking for assistance in any of there heating or A/C needs. more

Your guys did a very god job and were very friendly. The only issue i have is in the beginning the breaker kept popping the unit off but you responded and tok care it prmptly. Thanks for everything. more

STAY FAR, FAR AWAY! This company is only out to make a quick buck and will lie about repairs needed in order to sell you an entirely new system. I called Wilson Heat & A/C to do a spring check up on my a/c system. The system is 15 years old but works well, and I was just looking for a tune up before the summer heat arrived. The ""technician"" showed up and looked at the system for about 10 minutes before telling me that it had an interal leak and I needed an entirely new a/c system. But don't worry, he was going to give me a heck of a deal and it would only cost $4500! I got his written estimate, paid his service call fee, and told him I'd let him know what I decided. I then called another company for a second opinion. The owner of that company, who has 25+ years experience, came to my house to check the system. He assured me that everything checked out fine and my system was working great. There was no leak and no repair or replacement was needed. At that point, since I had two vastly different opinions, I called a third a/c company to come check. I was able to get the owner of that company to come out as well, and he also had 25+ years experience. He spent at least an hour walking me through his entire inspection and showed me all of his numbers, and agreed that there were no issues and the system was in great shape. BOTTOM LINE, STAY FAR FAR AWAY FROM WILSON AIR, THEY WILL ONLY TRY TO CHEAT YOU!! more

Stunning from 1st phone call to completion. more

Everyone was great to work with and very direct on what needed to be done. more

The technician's were very friendly and knowledgable. Took the time to explain the problem and gave me good information. Their cost of repair was much less than another company was going to charge. Would highly recommend them! more

Your team was, as usual, very good about letting us know about the need for a checkup, when they would arrive, getting here when they said they would and keeping us informed about the condition of our furnace. Very friendly folks. Thanks much… more

Fast, efficient, courteous, polite, helpful, friendly - you name it. I was impressed by each. I'd definitely recommend Wilson to anyone. more