Wells Fargo's Internet banking is far superior to anyone else's. They've consistently had excellent browser compatibility, good performance, and the site is always available. Questions sent via the web site are generally answered the next day, though sometimes they misunderstand what I ask and I have to go around again through the same bureaucratic channels.\r
\r
Although this giant bank does have an annoying bureaucracy, I've always been able to get local help navigating it.\r
\r
Wells Fargo Mortgage surprised me by offering incredibly low rates. I hadn't planned to even ask Wells Fargo since their auto loan rates are so awful-- boy was I surprised! Refinancing is easy and relatively painless, and my local mortgage officer at this branch keeps an eye out for lower rates to see if another refinance might be to my advantage. She has struck an excellent balance between helping out and not being too pushy.\r
\r
The Wells Fargo "Portfolio Management Account" will likely be free if you have
more