I will NEVER EVER eat in this restaurant again. I purchased a Groupon for Venice Eatery in Pitman, NJ and went to redeem it Friday night. The four of us were seated at a table for six at 7:20 pm smack dab in the middle of the tiny over-crowded dining area. My first impression of the place was cramped and out-dated; in dire need of sprucing up. Upon seeing my Groupon on the table, the waitress informed us that Groupon customers could not be served until after 8 pm on ""weekends."" This information was NOT printed on my Groupon nor did I receive an email stating a change or correction to my Groupon. It was not posted ANYWHERE IN THE RESTAURANT. \r
We had to leave and come back at 8 pm! \r
Can you believe that? \r
Wait, it gets better. \r
When we return at 8 pm, we are seated at the exact same table we just vacated 40 minutes prior! Our napkins were exactly where we left them. Nothing had been touched. The hostess said, ""I have no idea why these napkins are like this."" I replied, ""That's because we were just sitting here and this is where we left them 40 minutes ago."" \r
This was an IMMENSELY EMBARRASSING experience for us, not to mention PATHETIC customer service, blatant DISRESPECT for Groupon customers and ABOMINABLE unprofessionalism. Even worse, it was my BIRTHDAY! I decided to try something different for my birthday dinner. I should have stuck with the other Italian restaurant across the street. \r
I ordered the chicken parmigiana ""showstopper."" The chicken soup was weak, the salad was nondescript, (it was so bland) the chicken parmigiana was tasty and the pasta was watery. The bread pudding was good, but I never met a dessert I didn't like. Our waitress was excellent and we left her a very large tip. She genuinely felt bad for us and she was very apologetic. \r
While this restaurant seems to be a neighborhood favorite, I found the whole experience to be quite DISTASTEFUL. There are so many good Italian restaurants in Washington Township and Gloucester County that I wouldn't waste my time or my money returning to this place.
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