Vanguard Management Inc

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1251 N Plum Grove Rd Ste 140
Schaumburg, IL 60173

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(847) 490-3833
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Property Management

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Real Estate

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How is it we can put thousands of dollars into property and surrender our rights as American Citizen's 1). Hire ASSOCIA (Vanguard Management) as your property management Compan...

ASSOCIA / Vanguard MCommunity Management 6/4/2011

How is it we can put thousands of dollars into property and surrender our rights as American Citizen's 1). Hire ASSOCIA (Vanguard Management) as your property management Company. 2) Make sure you have a board that never leaves a position on the board and deems this as part of their ego and who they ARE. 3) Vote off these board members and make sure you elect a person to the board who will resign and hand the seat back to the board member you just voted off. 3) Make sure that if you disagree with the property manager they will refuse to follow through with restoration of your individual property. (i.e.) if you are experiencing bug infestation it must be the owner's fault, there go they refuse to treat the concern. Plants die in front of your unit (which is part of the building/community as a whole) the management company /board never replaces the dead vegetation. 4) Do something anything they can find fault with and the board will deem it a violation. a) they do follow their own guidelines by filling out violation forms, they merely tell you in e-mails that it is a violation. b) The board changes the rules and regulations. (We voted for the rules and regulations)! 1) In the updated Rules and Regulations you no longer have the right to request a hearing in front of your peers. 2) The board is the only one to have decision on anything (including the property manger, who by the way, can't be held responsible for their actions) 3) The declaration, bylaws, and Illinois Condominium property act may support your activity, but: a) These legal documents do not pertain to the Board you have elected. b) The property manager is an adviser and is not liable for the failure to follow the law. The property manager benefits from this procedure because it ensconces the property manager into the association and our lives c) The property manager supports anything the board as long as does without any responsibility their actions (she/he is only following the board's decisions) The police or government won't step in because you sold your rights to move in to a condominium property. 5) Don't be active in your Association , the reprisals are too costly to one's personal freedom and sense of security in one's home. more

AVOID. Vanguard will do you no favors, and possibly get you into trouble. 7/30/2007

The services of Vanguard Property Management are not recommended.\r Our association finally dumped Vanguard after many issues and shortcommings.\r \r Several common threads contributed in part to problems encountered by our Association. \r \r 1) Lack of adequate communication (both proactive and reactive)\r 2) Absence of initiative to translate a request into action\r 3) A perceived lack of desire to get to the inner workings of our building.\r 4) Partial disregard of our Condominium By-Laws.\r 5) Failure to manage proactively.\r \r The lack of service of this corporation (from top to bottom) bordered on near criminal incompetence.\r Minor issues were constant, and when a boardmember brought notification of these issues to our property manager, nothing was done. Issues with our budget were incorrect for years. \r \r Each event could have been solved in a timely manner with a communicative and proactive property manager. Instead, these situations mushroomed into angry situations creating a large number of emails, complaints, and frustration (translation ? additional work) from all parties. Follow up was needed after large capital improvement projects. None was offered. \r \r If you are an association managed by Vanguard presently, here is a bit of research I suggest you do.\r \r 1) Inquire about Associa - the insurance conglomerate partnering / owning Vanguard. Because your association's policy is held by a group of underwriters vs. one company - you are likely paying several thousand dollars more than you should be vs the policy purchased on the open market. I'm trying to determine if this is even legal in the State of Illinois.\r \r 2) Check the insured on the document. Ours was incorrect (for years). This could be a ploy for the underwriter / management co to not pay a claim in the event one is needed. I really hope this wasn't intentional on their part.\r \r 3) Change companies. You can do no worse!\r \r \r Cons: Too many to list. more
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