Thorough. I had taken my BMW X5 to the ""competition"" (that would be Strong in Murray) for what sounded like metal grinding when I was driving on I-15. The competition did their ""Ambassador Service"" and told me that the transfer case was bad and that I needed a new one. Something not quite right with the whole thing so I took it to Utah Imports on Herbert. They looked it over and found something that Strong had missed that day. The transfer case was not the problem, it was the ""front differential"". One of the mechanics showed me it was TOTALLY EMPTY! The not quite right is that Strong noted on their paperwork that they didn't even bother checking because it was ""wasn't oily"" so it must have been okay. Strong missed it, Utah Imports did not. You guys will always have my business, saved me a ton of money and got me back on the road the day the new part showed up.
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