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Urban Pet Hospital

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2308 Lombard St
San Francisco, CA 94123

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(415) 921-0410
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Urban Pet Hospital - San Francisco, CA
Urban Pet Hospital - San Francisco, CA
Urban Pet Hospital - San Francisco, CA
Reviews
( 254 )
( 6 )
( 3 )
( 9 )
( 26 )

Best

I have a dog that comes to the clinic. \r She has really back pain so we always wait till last and walk her off leash.This is not normal at all so we went to Marina pet hospital.\...

Worst

We went to the pet hospital for a year and I have to say that while the Vets are good, nothing fancy but overall good, but the staff is terrible. They are rude, abrupt and inconsi...

Marina Pet Hospital is ok 1/8/2010

Their hours work well for me, which is difficult to achieve since I work out of town A LOT.  Their doctors are personable, professional, and kind.  I will return to Arguello every time for just a simple shot for my dog, or the more elaborate full check-up when the need arises. more

From: Todd F. 11/2/2009

I am extremely happy with the Marina Pet Hospital. It is easy to make an appointment with the doctor you want. more

From: Todd F. 11/2/2009

I am extremely happy with the Marina Pet Hospital. It is easy to make an appointment with the doctor you want. \r \r I go with Dr. Wolfe simply because she was the first doctor I saw there and I never saw a need to change. So, I am not saying anything negative about the others. I just don't know them.\r \r Dr. Wolfe is very knowledgeable, personable, and accessible. I never felt rushed with her. She really helped my Dalmatian live a long, comfortable life. \r \r Their prices are comparable to vets in the Marina area. I really appreciated their early drop off and late pickup options during the weekdays. They are also open Saturday and Sunday! I recommend the pet insurance if you have an older and/or accident prone dog..... more

From: Todd F. 11/2/2009

I am extremely happy with the Marina Pet Hospital. It is easy to make an appointment with the doctor you want. \r \r I go with Dr. Wolfe simply because she was the first doctor I saw there and I never saw a need to change. So, I am not saying anything negative about the others. I just don't know them.\r \r Dr. Wolfe is very knowledgeable, personable, and accessible. I never felt rushed with her. She really helped my Dalmatian live a long, comfortable life. \r \r Their prices are comparable to vets in the Marina area. I really appreciated their early drop off and late pickup options during the weekdays. They are also open Saturday and Sunday! I recommend the pet insurance if you have an older and/or accident prone dog..... more

From: I Pryt 10/30/2009

I've been a client of Marina Pet Hospital for 15+ years and I've always received incredible service, with a wealth of knowledge, and compassion for my animal. more

From: I Pryt 10/30/2009

I've been a client of Marina Pet Hospital for 15+ years and I've always received incredible service, with a wealth of knowledge, and compassion for my animal.\r When I first went to Marina PH my vet was Dr. Shelia Martin, and every since she left, Dr. Debra Melcon has been tending to my pets.....Both have offered exceptional treatment and guidance throughout the years! more

From: I Pryt 10/30/2009

I've been a client of Marina Pet Hospital for 15+ years and I've always received incredible service, with a wealth of knowledge, and compassion for my animal.\r When I first went to Marina PH my vet was Dr. Shelia Martin, and every since she left, Dr. Debra Melcon has been tending to my pets.....Both have offered exceptional treatment and guidance throughout the years! more

From Margaret on 10/24 10/27/2009

Always easy to get an appointment and you always have the products and dog food I need. Rowena is immensely friendly and knowledgeable. Dr Kim is very thorough, returns phone calls promptly and is terrific at answering questions. Thanks for the opportunity to weigh-in more

From Margaret on 10/24 10/27/2009

Always easy to get an appointment and you always have the products and dog food I need. Rowena is immensely friendly and knowledgeable. Dr Kim is very thorough, returns phone calls promptly and is terrific at answering questions. Thanks for the opportunity to weigh-in more

From Margaret on 10/24 10/27/2009

Always easy to get an appointment and you always have the products and dog food I need. Rowena is immensely friendly and knowledgeable. Dr Kim is very thorough, returns phone calls promptly and is terrific at answering questions. Thanks for the opportunity to weigh-in more

Average Care | Criminal Pricing | Not Great Listening 2/18/2009

Your pet can get average care at Marina Pet Hospital. The problem is they are probably the most expensive vet in the city. For example, getting a puppy spayed costs $250-$400 at most vets. If you buy their pricey insurance plan, Marina Pet Hospital will do the same job at the bargain rate of $600+. \r \r They also don't listen to pet owners and do whatever they want, at least I experienced this. My dog had an issue with his hind legs. The options presented to me were to try an anti-inflamatory and see if it works or to do an x-ray. I stated clearly that I would like to try the anti-inflamatory and go from there. Dr. Kim pushed back but I restated my decision. I was then asked to wait in the lobby. They proceded to do the x-ray anyway, for whopping Marina Pet Hospital prices, more than $500.\r \r I would pay more if I thought my dogs were getting better care. But they aren't. If money isn't an issue at all and this clinic is close to you, go with Marina Pet Hospital. I think the vets are capable and they are all quite likable. That said, I didn't feel listened to and can't afford them so here I am on CitySearch looking for another vet. more

Average Care | Criminal Pricing | Not Great Listening 2/18/2009

Your pet can get average care at Marina Pet Hospital. The problem is they are probably the most expensive vet in the city. For example, getting a puppy spayed costs $250-$400 at most vets. If you buy their pricey insurance plan, Marina Pet Hospital will do the same job at the bargain rate of $600+. more

Average Care | Criminal Pricing | Not Great Listening 2/18/2009

Your pet can get average care at Marina Pet Hospital. The problem is they are probably the most expensive vet in the city. For example, getting a puppy spayed costs $250-$400 at most vets. If you buy their pricey insurance plan, Marina Pet Hospital will do the same job at the bargain rate of $600+. \r \r They also don't listen to pet owners and do whatever they want, at least I experienced this. My dog had an issue with his hind legs. The options presented to me were to try an anti-inflamatory and see if it works or to do an x-ray. I stated clearly that I would like to try the anti-inflamatory and go from there. Dr. Kim pushed back but I restated my decision. I was then asked to wait in the lobby. They proceded to do the x-ray anyway, for whopping Marina Pet Hospital prices, more than $500.\r \r I would pay more if I thought my dogs were getting better care. But they aren't. If money isn't an issue at all and this clinic is close to you, go with Marina Pet Hospital. I think the vets are capable and they are all quite likable. That said, I didn't feel listened to and can't afford them so here I am on CitySearch looking for another vet. more

Beware 1/31/2008

This is the vet who does the neutering and spaying for RocketDog Rescue. When I got my dog she was 5 days post op and both the foster parent and the agency rep said separately "she was supposed to have gotten her shots" -- key words: "supposed to." When I asked them individually why they said that, they told me that the front desk writes down what you request (including microchip) but they can never be sure if it was actually done. WHAT? The vets I go to give you exactly what you request .. It already seemed unrealiable when I heard that. Then I got my dog home and she was immediately ill, incontinent and bleeding and had an abscess the size of a grapefruit inside her abdomen where the spays had taken place. The tests and surgery could add up to $4000-plus. This was for a $175 rescue dog. Never again! more

Beware 1/31/2008

This is the vet who does the neutering and spaying for RocketDog Rescue. When I got my dog she was 5 days post op and both the foster parent and the agency rep said separately ""she was supposed to have gotten her shots"" -- key words: ""supposed to."" When I asked them individually why they said that, they told me that the front desk writes down what you request (including microchip) but they can never be sure if it was actually done. WHAT? The vets I go to give you exactly what you request .. It already seemed unrealiable when I heard that. Then I got my dog home and she was immediately ill, incontinent and bleeding and had an abscess the size of a grapefruit inside her abdomen where the spays had taken place. The tests and surgery could add up to $4000-plus. This was for a $175 rescue dog. Never again! more

Beware 1/31/2008

This is the vet who does the neutering and spaying for RocketDog Rescue. When I got my dog she was 5 days post op and both the foster parent and the agency rep said separately ""she was supposed to have gotten her shots"" -- key words: ""supposed to."" When I asked them individually why they said that, they told me that the front desk writes down what you request (including microchip) but they can never be sure if it was actually done. WHAT? The vets I go to give you exactly what you request .. It already seemed unrealiable when I heard that. Then I got my dog home and she was immediately ill, incontinent and bleeding and had an abscess the size of a grapefruit inside her abdomen where the spays had taken place. The tests and surgery could add up to $4000-plus. This was for a $175 rescue dog. Never again! more

Good Vets; horrible front office service / cleanliness 10/29/2007

I would give ZERO stars if it let me.\r \r I give up - I saw the way Rowena at the front desk treated someone today and am never going back. When will it be my turn to be her whipping boy? I don't want to wait around and find out.\r \r If they treat people this way in the front, how do they treat your animals in the back? Pros: Vets Cons: front office staff and prices more

Good Vets; horrible front office service / cleanliness 10/29/2007

I would give ZERO stars if it let me.\r \r I give up - I saw the way Rowena at the front desk treated someone today and am never going back. When will it be my turn to be her whipping boy? I don't want to wait around and find out.\r \r If they treat people this way in the front, how do they treat your animals in the back? Pros: Vets Cons: front office staff and prices more

Good Vets; horrible front office service / cleanliness 10/29/2007

I would give ZERO stars if it let me. Pros: Vets Cons: front office staff and prices more

I agree with most everyone 9/2/2007

We went to the pet hospital for a year and I have to say that while the Vets are good, nothing fancy but overall good, but the staff is terrible. They are rude, abrupt and inconsiderate. They need an entire staff overhaul. I also bought into the year of insurance which seem to be the only thing at this place that keeps you from getting completely buried in bills. Even with that I did feel on a number of occasions that I was getting ripped off. I'm currently looking for a new Vet and I wouldn't recommend the Marina Pet Hospital to anyone unless you live a block or two away. Pros: The vets are pretty good Cons: the staff, the staff, the staff and the high prices more
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Owner Message
  • Established in 1938, Marina Pet Hospital is a veterinary center that provides service to pets and their owners. Based in San Francisco, Calif., the center is a provider of medical care for pets and also educates pet owners on animal care. The hospital s services include medical, emergency care, diagnostic, surgical procedures, dental care, micro chipping and boarding. Marina Pet Hospital offers veterinary acupuncture to the patients, helping in relief of a condition s symptoms or reduction in the medications dose.

Additional information
  • Hours: To contact our hospital, please call (415) 921-0410, or fill out the following form. Our hospital hours are: Monday-Friday, 7 a.m.-6 p.m. and Saturday-Sunday, 8 a.m.-5 p.m.
  • Payments: American Express, Discover, Master Card, Visa
  • Neighborhoods: North, Marina, Cow Hollow
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